Additional Topics
1. Can I provide feedback, suggestions, or a feature request?
Yes, send your feedback/suggestions or feature requests by clicking on the question mark icon (❓) on the upper left corner of your Motion app, ‘Send us a message’ > ‘Request a feature’. Our team thoroughly reviews all feedback suggestions and requests that are submitted for further consideration and potential implementation.
2. Is there a referral program?
Yes! Individual Motion users can invite people via the ”Referral Page” to try out Motion for 2 weeks. You receive $100 in credit for each referred user who subscribes to an individual plan.
3. Does Motion offer 1:1 demos or tutorials?
We don’t offer 1:1 demos, but you can access tutorials in your web app by clicking on the ‘Get Started’ section on the left side of the ‘Calendar’ view and by just picking a topic.
4. Where can I find release notes or updates?
Aside from blog posts for newly released feature updates, you should receive product updates to your email address!
5. Is there an option for other languages aside from English?
At the moment, the app doesn’t have any other option aside from English!
6. I accidentally deleted an important task. Can you help me retrieve it?
Unfortunately, once tasks, events, projects, workspaces, etc., are deleted in Motion, they are permanently removed from our system and cannot be restored.
7. How do I delete a label?
To delete a label in Motion, navigate to Settings and select the appropriate workspace from the left sidebar. Once you’ve selected the workspace, find the label you wish to delete and click the trash bin icon next to it. This action will permanently remove the label from your workspace, as well as from any tasks where the label has already been applied
8. How do I edit a project workflow template?
Editing a project workflow template in Motion is simple:
Go to Settings and choose the workspace from the left sidebar.
Select the Project Workflow Templates tab.
Locate the template you want to update.
Click the pencil icon next to the template name.
Make your changes and save them.
This ensures your updated workflow template will be available the next time you start a project.
9. Can I rename or delete task statuses?
Yes, you can rename or delete task statuses in Motion. Simply, head to Settings and select the workspace from the left sidebar. Within Statuses tab, you’ll be able to rename or remove any status. Additionally, you can choose to turn off auto-scheduling for all statuses except To Do, Canceled, and Completed.
10. Why can’t I archive an auto-scheduled task?
Auto-scheduled tasks are actively planned to be completed and require action. Dormant tasks or those that aren't auto-scheduled are considered inactive and are eligible for archiving.
11. Can I turn off the auto-archiving feature?
No, you cannot turn off the auto-archiving feature at this time.
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