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Demystifying the Scrum Master Role: Everything You Need to Know

Learn what a Scrum Master does, their main duties, required qualifications, and how to become one. Plus the benefits of a career as a Scrum Master today.

Motion Blog
at Motion
May 13, 2023
Table of contents

If you spend any time in the fields of project management or product development, you’ll hear the term “Scrum Master” tossed around from time to time. 

In simple terms, Scrum is an interactive approach intended to let creativity flourish and improve your work process over time. The Scrum Master is the connective tissue that keeps the team focused on doing what they do best by adhering to the Scrum framework. 

In this post, you'll learn:

  • What is a Scrum Master?
  • What does a Scrum Master do?
  • Why pursue a career as a professional Scrum Master?
  • What are the 3 main responsibilities of a Scrum Master?
  • Is Scrum Master a hard job?
  • What qualifications do you need to be a Scrum Master?
  • How to become a Scrum Master

Finally, you’ll learn how Motion makes a Scrum Master’s job easier.

Let's get started.

What is a Scrum Master? 

In technical terms, a Scrum Master is a facilitator, coach, and servant leader who supports and guides a Scrum team to follow the Scrum framework effectively.

In simple terms, a Scrum Master is the person who enables the Scrum team to do its best work by ensuring that everyone is aligned with the project goals, communicating effectively, and following the Scrum framework.

It's important to clarify that the Scrum Master is not a project manager and does not manage the team. They don't assign tasks to team members, make decisions for the team, or act as a mediator between team members. Instead, the Scrum Master encourages the team to solve problems and make decisions together.

According to, around two out of three companies using Agile methodology follow the Scrum framework, making the role of the Scrum Master increasingly important in today's project management landscape.

What is Scrum? 

Scrum is a framework that originated in the software development industry and has since expanded to other areas such as marketing, finance, and healthcare. It's a process that emphasizes teamwork, communication, and rapid delivery of a product in short iterations, known as sprints.

Scrum derives its name from a rugby term that refers to a play used to restart the game after an infringement. Similarly, in Agile Scrum, a team gathers in a huddle to plan, strategize and identify obstacles before they start working on their project.

A Scrum Master is a servant leader who facilitates and supports the Scrum team to achieve its goals. In Scrum, a servant leader is someone who puts the team's needs first and serves them by removing obstacles and helping them reach their full potential. They lead by example, encouraging team members to take ownership of their work and be accountable for their actions.

What does a Scrum Master do?

As a servant leader, a professional Scrum Master is responsible for various duties to ensure the successful implementation of the Scrum framework.

Take a closer look at the different responsibilities of a Scrum Master in the table below:

A table detailing the responsibilities of a Scrum Master

‎Now that we've gone over the various duties, let's focus on the three primary responsibilities for success in this role.

What are the 3 main responsibilities of a Scrum Master? 

The three core responsibilities are to facilitate, lead, and communicate. Each of these areas requires a unique skill set and plays a critical role in the success of a Scrum team. 

Let's explore each responsibility in more detail and see how a Scrum Master puts them into practice.


As a facilitator, the Scrum Master helps the team follow the Scrum process. They work to remove any obstacles that may hinder the team's progress and help them focus on delivering high-quality products within the set timeframe. 

Day-to-day, this involves tasks such as leading daily standup meetings, sprint planning sessions, and sprint reviews, as well as making sure that the product backlog is up-to-date. 

Additionally, the Scrum Master may need to facilitate discussions between team members, stakeholders, and coach team members.


To effectively lead a team, the Scrum Master needs to understand each team member's strengths, weaknesses, skills, and how they can best contribute to the team's success.

Traditional leader vs Scrum Master

‎As Scrum Masters are involved with each team member individually, they are in a unique position to motivate and empower the team. By identifying each team member's strengths, they can assign tasks that align with their abilities, boost their confidence, and encourage them to take on new challenges. 

Additionally, through their leadership, Scrum Masters create a culture of accountability and ownership where team members take pride in their work and strive for excellence.


In addition to leading the team, the Scrum Master must also communicate effectively to eliminate bottlenecks. They make sure that everyone is on the same page and that the team is aware of any changes or updates to the project's status. 

Also, by facilitating communication between the team and other stakeholders, including leadership, the Scrum Master ensures that everyone is working towards the same goals and that the project is moving in the right direction.

Is Scrum Master a hard job? 

As with most professions, the difficulty will depend on several factors. These may include the project, team dynamics, upper management, and market conditions.

For example, if the team is young or lacks self-sufficiency, it can be challenging to create a cohesive environment. This is because it takes time to develop these skills within a team. 

On the other hand, if the team is mature and has worked well together for a long time, the job may be relatively easy. In this case, the Scrum Master may spend less time serving the team and more time identifying and clearing issues.

However, being a Scrum Master can be demanding at times. The job requires handling conflict, facilitating tough conversations, and remaining calm in high-stress situations. The role also demands adaptability and flexibility. Scrum Masters must pivot quickly as projects evolve and requirements change.

Is Scrum Master well paid? 

To put it simply, yes. If you're considering a career as a Scrum Master, rest assured that it can be a financially rewarding path.

According to recent data from sources like, the average salary for a Scrum Master in the United States is over the national average.

Average salary of Scrum Master

‎However, this number can vary widely depending on the location, company, and experience level.

For instance, Scrum Masters working in major metropolitan areas like San Francisco, New York, or Seattle can expect to earn higher salaries due to the high cost of living. Additionally, larger companies tend to pay more than smaller organizations.

Why pursue a career as a Scrum Master?

Aside from the financial rewards, pursuing a career as a Scrum Master can provide a variety of valuable career skills. 

These include:

  • Task prioritization
  • Coaching
  • Conflict resolution
  • Networking
  • And more

All of which can be useful in a variety of industries and career paths.

Scrum Masters also gain an in-depth understanding of Agile and Scrum methodology and project management lingo, which can be beneficial for career growth.

Furthermore, according to research done by, in their State of Agile Report, teams using Agile methodologies in high-performance environments have strong people-centric values, transparent culture, tools, and leadership empowerment. As a Scrum Master, you'll be able to be part of a team that values these principles, making it a fulfilling and rewarding career choice.

What qualifications do you need to be a Scrum Master?

While a degree isn't technically required to become a Scrum Master, most Scrum Masters at least have a bachelor's degree in a related field, such as IT.

What's more important is having the necessary skills, like the ones covered already, and practical experience to excel in the role.

However, becoming a certified Scrum Master can enhance your qualifications and help you stand out in the job market. To become a certified Scrum Master, you must pass an exam administered by one of several organizations. 

The exam typically covers Scrum theory, practices, roles, and values. Passing the exam demonstrates your understanding of Scrum and your ability to apply it in practice.

How to become a Scrum Master

Becoming a Scrum Master requires more than passing the certification exam just mentioned. You'll need to demonstrate a clear understanding of Agile and Scrum terminology, as well as a solid grasp of the system and its principles. 

Additionally, showcasing leadership skills and having a baseline technical familiarity with the product being developed can also be beneficial.

Consider taking courses or workshops that cover Agile and Scrum principles. Here you can gain experience by working on projects with Agile methodologies, either in your current job or by taking on freelance work. 

How Motion makes a Scrum Master’s job easier

Motion is a powerful all-in-one tool that can make the Scrum Master's job much easier. It simplifies team management by streamlining the communication process and automating administrative tasks, so that you can focus on the big picture.

Motion calendar for Scrum Masters

‎With Motion, scheduling 1-on-1s and Scrum standups is effortless, and the tool even prioritizes meetings and tasks for you. The automatic scheduling feature eliminates the need for tedious back-and-forth coordination and ensures everyone is on the same page. This means you have more time to dedicate to your team and less time managing your calendar.

Additionally, Motion makes managing recurring tasks and dependencies easy, which can be a significant challenge in Scrum. The tool tracks each team member's tasks, progress, and deadlines, helping everyone stay on track.

Motion also provides a no-fuss call scheduling system, making it easy to schedule and join meetings with just a few clicks. And with fewer meetings overall, you can focus more on strategic planning and problem-solving.

If you're interested in learning more about how Motion can benefit your team and improve your productivity as a Scrum Master, then check out the videos and tutorials here to discover more.

Becoming a Scrum Master 

In conclusion, becoming a Scrum Master requires a combination of skills, including excellent communication, conflict resolution, and leadership abilities. Additionally, obtaining a certification in Scrum is helpful, as is experience within the field and product.

Suppose you're interested in becoming a Scrum Master or improving your Agile project management skills. In that case, we encourage you to continue learning and seeking out resources like certification programs and tools like Motion. By doing so, you can enhance your career prospects and contribute to the success of your team and organization.

Frequently asked questions (FAQs) 

Here are some frequently asked questions about becoming a Scrum Master and working in an Agile environment.

What is an example of Scrum?

Scrum is widely used in many industries, including tech, finance, and healthcare. Some well-known companies that have adopted Scrum include Spotify, Microsoft, and Adobe. 

One example of Scrum in action is the case of Spotify, where teams work in sprints to develop and deliver new features to their users. Another example is Microsoft's Windows team, which uses Scrum to develop and release new versions of Windows every few years. 

What is the difference between Agile and Scrum?

Agile is a methodology for software development that emphasizes the ability to adapt, collaborate, and continuously improve. Scrum is a specific framework within Agile that provides a structured approach for teams to work together.

Scrum vs Agile

‎While Agile is a broader philosophy, Scrum is a specific methodology within that philosophy. Think of Agile as the larger umbrella and Scrum as a specific way of implementing that philosophy. 

Who should not be a Scrum Master?

Scrum Masters play a crucial role in facilitating Agile development. However, not everyone is well-suited for this role:

  • Program or project managers may struggle to separate their responsibilities from those of the Scrum Master.
  • Product owners often have conflicting priorities with the Scrum Master role.
  • Line managers may need help to provide the necessary level of support for the development team while fulfilling their current role.
  • Individuals who lack interest in the role will not enjoy it or perform to the best of their abilities.
  • Those who are too busy may not have the necessary time or focus to effectively perform the Scrum Master role.

Can you work from home as a Scrum Master?

Sure, Scrum Masters can work from home, especially with the rise of remote work. The main advantage is the flexibility and reduced commute time. However, it can be challenging to build and maintain a strong team culture, and bonding with team members may require additional effort. Lastly, if you're considering working from home as a Scrum Master, it's important to make sure you have the necessary tools and technology to communicate effectively with your team.

Motion Blog
Written by Motion Blog