❓Booking Links FAQ

1. Why is my booking page showing blocked times as available?

To fix this, add the calendar to the 'Attendance Requirements' field in your booking settings.

2. Can booking links sync with my team members' calendars?

Yes, simply toggle on your teammates calendar display by selecting their calendar checkbox under frequently met with. Once you select 'create one time link' it will keep you teammates calendar events available on your calendar display, allowing you to select a time that works best for everyone.

3. Can people book over my free Motion tasks?

Absolutely! Free tasks are algorithmically considered less critical than busy ones, so they can be moved. For example, a free task might be rescheduled to a later time slot, ensuring you still meet deadlines. For more information on free tasks click [here].

4. Can people book over my busy Motion tasks?

Sorry, but no. Busy tasks are nearing their deadlines, and allowing someone to book over them could risk missing the deadline. Your booking link will only consider busy tasks if you have synced them externally to your main calendar.

5. Can people book over my fixed Motion tasks?

No, fixed tasks are locked into specific time slots. These will not appear in your availability. However, you will need to have your 'show tasks on Google & Outlook Calendar: tasks that are at risk of missing deadline are marked as busy" setting on for this to be in effect. For more information on external task display click [here].

6. Can I have multiple booking links?

Yes, you can have multiple booking links for different purposes or different types of meetings.

7. How can I embed my booking link on my website or lead magnet form?

To embed your booking link on your website, click the "Booking Links" button, select the three dots next to your preferred booking link, and click "Embed on Website." To add it to a lead magnet form, check your platform’s documentation on embedding custom HTML or JavaScript code.

8. Why am I getting an “Issue loading booking page” error?

This usually occurs when the base URL in your Booking Settings doesn’t match the link you're using. After updating your base URL, ensure you share the correct link with your guests. If the issue persists, contact Motion Support.

9. Can I customize the booking page (changing the color, header, etc)?

Unfortunately, customization options for the booking page are limited at this time. However, stay tuned for future updates!

10. Why is my booking link not showing availability for a particular day?

A busy all-day event might be the cause. Check your booking links settings to see which calendars in Attendance Requirements have an all-day event, then change the event's availability status to "Free."