Notification Types, Behaviors & Limitations

Supported Notification Types (6 categories)

Category	Examples shown in inbox
Tasks	Assigned to you; mentioned in a comment; status updated; bulk operation applied; comment reaction.
Projects	Project status updated; mentioned in a project comment; project stage entered; stage status updated.
Notes (Docs)	Mentioned in a document; mentioned in a document comment.
Meeting Insights	Meeting completed (insight available).

Behavior & Rules

Inbox follows consistent rules for how notifications appear, update, and clear:

Rule	Details
Ordering	Notifications appear in reverse chronological order (newest at the top).
Read/Unread state	Unread items are highlighted. Clicking an item marks it as read. States sync across devices.
Filters	Inbox supports filtering by Unread only or by date groups (Today, Yesterday, and earlier).
Bulk actions	Use Mark all as read to clear the feed in one step.
Real-time updates	New notifications appear instantly; no refresh required.
Click-through behavior	Selecting an item opens the related task, project, doc, or booking in its source location.
Permissions	Inbox only shows notifications for items you have access to within your workspace.

Limitations

Inbox has defined boundaries for what it does and does not support:

Category	Limitations
Retention	Notifications are stored indefinitely until you delete them.
Pinning	Notifications cannot be pinned or saved for later. Once cleared, they are removed from the feed.
Customization	Notification categories cannot be turned on/off individually; all supported types appear if relevant to you. Update your notification setting to hide the notifications you don't want to see.
Cross-workspace scope	Notifications are workspace-specific. You will not see updates from other workspaces in the same feed.
Granularity	Inbox surfaces discrete notifications only; it does not display bulk reporting or analytics.