# Notification Types, Behaviors & Limitations

## **Supported Notification Types (6 categories)**

<table><thead><tr><th width="167.4765625">Category</th><th>Examples shown in inbox</th></tr></thead><tbody><tr><td><strong>Tasks</strong></td><td>Assigned to you; mentioned in a comment; status updated; bulk operation applied; comment reaction.</td></tr><tr><td><strong>Projects</strong></td><td>Project status updated; mentioned in a project comment; project stage entered; stage status updated.</td></tr><tr><td><strong>Notes (Docs)</strong></td><td>Mentioned in a document; mentioned in a document comment.</td></tr><tr><td><strong>Meeting Insights</strong></td><td>Meeting completed (insight available).</td></tr></tbody></table>

## Behavior & Rules

Inbox follows consistent rules for how notifications appear, update, and clear:

<table><thead><tr><th width="205.73828125">Rule</th><th>Details</th></tr></thead><tbody><tr><td><strong>Ordering</strong></td><td>Notifications appear in reverse chronological order (newest at the top).</td></tr><tr><td><strong>Read/Unread state</strong></td><td>Unread items are highlighted. Clicking an item marks it as read. States sync across devices.</td></tr><tr><td><strong>Filters</strong></td><td>Inbox supports filtering by <strong>Unread only</strong> or by date groups (<strong>Today</strong>, <strong>Yesterday</strong>, and earlier).</td></tr><tr><td><strong>Bulk actions</strong></td><td>Use <strong>Mark all as read</strong> to clear the feed in one step.</td></tr><tr><td><strong>Real-time updates</strong></td><td>New notifications appear instantly; no refresh required.</td></tr><tr><td><strong>Click-through behavior</strong></td><td>Selecting an item opens the related task, project, doc, or booking in its source location.</td></tr><tr><td><strong>Permissions</strong></td><td>Inbox only shows notifications for items you have access to within your workspace.</td></tr></tbody></table>

## Limitations

Inbox has defined boundaries for what it does and does not support:

<table><thead><tr><th width="191.6484375">Category</th><th>Limitations</th></tr></thead><tbody><tr><td><strong>Retention</strong></td><td>Notifications are stored indefinitely until you delete them.</td></tr><tr><td><strong>Pinning</strong></td><td>Notifications cannot be pinned or saved for later. Once cleared, they are removed from the feed.</td></tr><tr><td><strong>Customization</strong></td><td>Notification categories cannot be turned on/off individually; all supported types appear if relevant to you. Update your notification setting to hide the notifications you don't want to see.</td></tr><tr><td><strong>Cross-workspace scope</strong></td><td>Notifications are workspace-specific. You will not see updates from other workspaces in the same feed.</td></tr><tr><td><strong>Granularity</strong></td><td>Inbox surfaces discrete notifications only; it does not display bulk reporting or analytics.</td></tr></tbody></table>